This is the public record of changes that affect visitors and sellers. We use it for practical updates rather than vague announcements, so each item explains what changed and where to find the details.
Accessible video playback added
The home-page video now opens in a standard player with visible controls, keyboard support, a direct MP4 fallback, and a clear close button. It no longer relies on an autoplay background stream.
The clip is licensed stock footage from Pexels and is identified as an illustration of a live audience, not as footage of TicketBridge customers or operations.
Watch the video on the home pageCookie controls and policy published
Visitors can now choose between essential cookies and all cookies. The preference is stored through a dedicated consent API and can be changed later from the “Cookie settings” button.
The policy also explains when the externally hosted Pexels video is requested and how consent-gated, first-party traffic measurement works. Third-party advertising tags are not loaded.
Read the cookie policySeller education center expanded
The TicketBridge guides now go beyond short summaries. They cover pricing comparisons, multi-marketplace inventory, delivery records, account security, event changes, payout questions, and useful support requests.
Every guide remains public, so a visitor can understand the responsibilities and practical risks before opening an account.
Read the seller guidesSeller profile request process published
The seller request page now explains which contact, seller-type, and expected-volume details are needed before a member of the team can review an enquiry.
A submitted enquiry is not an approval and does not create a live marketplace listing. Ticket ownership and eligibility are checked separately before any relevant listing can be distributed.
Request a seller profilePolicy center rewritten in plain language
Pricing, privacy, terms, cookie use, and refund handling now include fuller explanations and practical examples. The pages spell out what TicketBridge does, what remains the seller’s responsibility, and where third-party marketplace rules may apply.
Contact information and links to related policies now appear directly in the ordinary navigation, where visitors can review them before creating an account.
Review the terms